Frequently Asked Questions

Do you check immigration status?

No, we do not check immigration status or require an I-9.

Do I have to be a U.S. Citizen to get a Safe Communities Vendor ID Card?

No, as long as you have a legitimate and valid government-issued photo ID, you can apply. The government-issued photo ID can be from another country.

Do I have to get an ID if I am only working on the property for 3-5 days?

Each property has its own policies and requirements. We recommend that any vendor working on the property for more than 3-5 days be required to get an ID card.

Can an individual community grant me access even if I am denied a Safe Communities Vendor ID Card?

Yes, each property has its own policies and requirements. The Property Manager or Security Director can make an exception for anyone they feel has mitigating circumstances.

Does everyone in the vehicle have to get an ID or just the driver?

Yes, everyone who enters the property is required to have an ID card, not just the driver.

Can I get a refund if I fail to meet the criteria for a Safe Communities Vendor ID Card to be issued?

Once an application is purchased, no refunds will be granted, regardless of whether an ID card is issued or not.

Are residential delivery drivers (pizza delivery, fast food delivery, flower delivery, Rx delivery, etc.) required to get an ID?

We recommend these type of personnel not be required to get an ID, however, each community has it’s own policies and requirements. If delivery drivers are on a particular property on a daily basis, it may be advisable to have them apply for the ID card.

Are drivers making deliveries to construction sites required to get an ID card?

We recommend these type of personnel not be required to get an ID, however, each community has it’s own policies and requirements. If delivery drivers are on a particular property on a daily basis, it may be advisable to have them apply for the ID card.

Are utility companies (Power Company, Water Company, Phone Company, Cable Company, etc.) required to get an ID card?

No, as long as they are in a marked vehicle, in uniform, and possess a photo ID issued by the utility company. However, it is recommended that utility sub-contractors be required to apply for a Safe Communities Vendor ID.

Are government officials (Law Enforcement, Fire-Rescue, Code Enf., Building Inspectors, etc.) required to get an ID card?

No, as long as they are in a marked vehicle, and/or a uniform and possess a photo ID issued by the government entity.

Are FedEx, UPS, Post Office, and other package delivery drivers required to get an ID card?

We recommend these type of personnel not be required to get an ID, however, each community has its own policy and requirements. If delivery drivers are on a particular property on a daily basis, it may be advisable to have them apply for the Safe Communities Vendor ID card. However, as with utility companies and government officials, these delivery vendors should also be in a marked vehicle, in uniform, and possess a photo ID issued by their employer.

Can an employer pay for multiple employees at one time instead of having to pay for each application individually?

Yes, employers can purchase applications in any quantity, as these credits never expire.

If I feel the Safe Communities company has unfairly or mistakenly deprived me of the Safe Communities Vendor ID Card, do I have any recourse?

Yes, per the Fair Credit Reporting Act (FCRA), if you fail to meet the criteria for the ID card, you will be provided a letter advising you of this, along with a copy of the criminal background printout that was utilized to make the decision. If you feel the criminal background printout is incorrect, the appeal process is provided in the letter. You can also view your rights under the tab titled, “Your Rights” on our website at www.SafeVendor.net.

If I don’t qualify to receive a Safe Communities Vendor ID Card, can I still work on property?

Each property has its own policies and requirements. However, those who don’t meet the criteria to receive an ID card can make an appointment with the Security Director, Property Manager, or GM of the property and request an “exception” be made.

What happens if I forget or lose my Safe Communities Vendor ID Card?

Each Community will develop their own policy. However, unless it is your first time on property, they should be able to look you up in their access control system. If you lose your ID you can request a duplicate ID on our website for a $10 fee.

Can I receive a Safe Communities Vendor ID if I don’t have a valid driver’s license?

Yes, if you meet the criminal history criteria, but don’t have a valid driver’s license, you will receive a Safe Communities Vendor ID Card with a “Non-Driver” status listed on it. This is only for states that we have the ability to check the “status” of your license. In states where we can’t check the “status” we will list the name of the state in which the license was issued. If another form of ID is presented in lieu of a drivers license, we will indicate “Non-Driver” status even if your drivers license number is submitted on the application.

Can vendors pass-on the cost of the ID to the resident?

The entire program has several benefits to the vendor and no costs should be "passed-on" to anyone (See #20 for a list of vendor benefits) Any vendor who threatens to “pass-on” the cost to the resident should be evaluated to determine if they are suitable for the community where they are making these threats. This may also be an indicator that the vendor has something to hide regarding its employees.

Does this program increase the vendor's time at the gate when they arrive or decrease their time at the gate?

The use of the Safe Communities Vendor ID card can drastically reduce lines at the gate. Utilizing the QR code or barcode on the back of every card, the security staff can scan/swipe, this expedites entry versus manually entering all of their information or looking them up each time they come to the gate.

How does this program benefit vendors?
  1. Currently, in some regions, vendors pay anywhere from $10-$125 to be granted access into individual residential communities. The Safe Communities Vendor ID will provide the vendor access to all participating communities for one fee, thus, saving the vendor a great deal of money.
  2. It can be utilized as a great marketing tool when bidding contracts or speaking with potential customers by explaining the Safe Communities Vendor ID Program and criteria. By letting them know this is an outside organization vetting their staff prior to working on their property.
  3. Program participants will have a distinct advantage over other vendors competing with them for work within a community. All things being equal, participation in this program should certainly impact the client’s decision to choose the Safe Communities Vendor.
  4. Employers now have a built-in annual criminal background and driver’s license check for all of their employees in the program.
How does this program benefit the community?
  1. It provides peace of mind and tangible proof, from an independent third-party, that vendors working at their home or within their community has had a criminal background check within the past 12 months. This peace of mind includes the knowledge that the person providing a service is not a Registered Sex Offender, or recently convicted of Robbery, Theft , Burglary, Dealing in Stolen Property, a Lewd Act, or Aggravated Crime of Violence. The Safe Communities organization can provide dozens of news stories from local communities and nationwide about criminal activity committed by landscapers, tree trimmers, housekeepers, medical aides, handymen, caretakers, general contractors, laborers, gardeners, etc.
  2. Reduce lines at your entry gatehouse by utilizing the barcode or QR Code on the back of the ID card to expedite vendor entry.
  3. Present the program information to your community’s insurance company for a possible discount on your property/liability insurance.

Ready to Get Started?

Protect your residents from unscreened, dangerous individuals accessing the community as vendors and service providers. Implement the Safe Communities Vendor ID program and guarantee only approved, background-checked vendors working on the property. Make your community a "Safe Community".